Privacy Policy

Last updated: October 2025

1. Who we are

THE C.W. CLINIC LTD, trading as The Child Wellbeing Clinic (“we”, “us”, or “our”), provides psychological assessment, therapy, consultation, training, and related professional services.

Our registered correspondence address is: 20 Wenlock Road, London, England, N1 7GU

Our in-person appointment address is: 60 Bloomsbury St, London, WC1B 3QU 

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other relevant privacy laws.

2. What information we collect

We may collect and process the following types of personal information:

  • Contact details: name, email address, phone number, postal address.

  • Professional details: role, organisation, and professional background (for event attendees or collaborators).

  • Service-related information: referral details, clinical notes, assessment information (for clients or patients).

  • Event registration data: attendance, preferences, and feedback.

  • Technical data: IP address, browser type, and device information (via cookies or analytics).

We only collect information necessary for the purpose it was provided.

3. How we use your information

We use your personal data to:

  • Provide clinical and wellbeing services.

  • Manage event registrations and communications.

  • Send essential service information (e.g. session details, event links, updates).

  • Share relevant resources, newsletters, or information about future events (only with your consent).

  • Maintain administrative, legal, and security records.

We will never sell your data or share it with third parties for marketing purposes.

4. Lawful basis for processing

We process your personal data under the following lawful bases:

  • Contract: to provide psychological or consultancy services.

  • Consent: when you choose to receive updates or newsletters.

  • Legal obligation: to comply with regulatory or safeguarding requirements.

  • Legitimate interests: to improve our services and manage professional relationships.

You can withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.

5. Data storage and security

Your information is stored securely using encrypted systems and access controls.
We retain personal data only as long as necessary to fulfil the purposes it was collected for, in line with clinical and legal requirements.

6. Sharing your information

We may share your information only when:

  • It is necessary for your care or service delivery (e.g. with another professional involved in your support, with your consent).

  • We are legally required to do so (e.g. safeguarding, court orders, or risk of harm).

  • We use trusted third-party providers for secure data processing (e.g. IT systems or webinar platforms), under strict confidentiality agreements.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (where legally appropriate).

  • Restrict or object to processing in certain situations.

  • Withdraw consent for communications.

To exercise these rights, please contact us at:
📧 info@cwclinic.com

8. Cookies and analytics

Our website may use cookies or analytics tools to improve performance and user experience. You can manage or disable cookies in your browser settings.

9. Changes to this policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website, with the updated date shown at the top of the page.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Child Wellbeing Clinic
📧 info@cwclinic.com
🌐 [www.cwclinic.com]
📍 London, United Kingdom

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk